Frequently Asked Questions

Need Immediate Help?

Our AI Assistant is available 24/7 to answer your questions instantly

What is PassPoint Global?

PassPoint Global is a comprehensive platform providing expert services for international mobility and business development. We specialize in:

  • Visa interview preparation and consultation
  • CAC business registration services
  • International exam preparation (IELTS, TOEFL, PTE)
  • Professional business consultation
  • AI-powered assistance for all your queries

Our mission is to simplify complex processes and provide you with the tools and guidance needed for global success.

How does the AI Assistant work?

Our AI Assistant is powered by advanced language models that can understand and respond to your questions in natural language. Here's how it works:

1
Ask Your Question

Type your question about our services in plain English

2
AI Processing

Our system analyzes your question and searches our knowledge base

3
Instant Response

You receive a detailed, accurate answer within seconds

Available 24/7: Our AI Assistant never sleeps and can handle multiple questions simultaneously, providing consistent, high-quality responses anytime you need help.

What are the timelines for CAC Business Registration?

We offer different CAC registration packages with varying processing times to suit your needs:

BN
Business Name Registration
Processing: 24-48 Hours

Ideal for sole proprietorships and small businesses. Fastest registration option.

LTD
Private Limited Company (LTD)
Processing: 4-7 Business Days

Standard registration for most businesses. Includes certificate and documents.

INC
Incorporated Trustees (Non-Profit)
Processing: 2-3 Months

For NGOs, religious organizations, and non-profit entities. Requires additional documentation and approvals.

Note: These timelines are estimates and may vary based on CAC workload, document completeness, and other factors. We work diligently to expedite your registration.

What visa interview preparation services do you offer?

We provide comprehensive visa interview preparation through flexible subscription plans

Countries Covered: USA, UK, Canada, Schengen countries, Australia, and more. Our experts have specific knowledge of each country's visa requirements and interview processes.

How do I purchase a service?

Purchasing services on PassPoint Global is simple and secure:

1
Browse Services

Explore our service catalog and select what you need

2
Choose Package

Select your preferred service package or subscription

3
Secure Payment

Complete payment through our secure payment gateway

4
Access Dashboard

Immediately access your service dashboard and resources

Ebook Purchases: Our ebooks are carefully curated to provide excellent value. Simply pay and download - no complicated protocols. You can also purchase ebooks without paying by accumulating coins in our PassMobile app through watching ads.

Are my payment details secure?

Absolutely. We prioritize your security with:

  • PCI-DSS compliant payment processing
  • End-to-end encryption for all transactions
  • Secure tokenization of sensitive data
  • Regular security audits and monitoring

We partner with leading payment processors to ensure your financial information is protected. PassPoint Global does not store your complete payment details on our servers.

Payment Gateways: We use trusted third-party payment gateways like Paystack and Flutterwave for all transactions. We do not collect or store any payment information directly on our servers.

What is your refund policy?

Our refund policy varies by service type:

Digital Products & Subscriptions: Due to the immediate access nature, refunds are generally not provided. However, if you encounter technical issues, we'll work to resolve them promptly.

CAC Registration Services: Partial refunds may be available if registration hasn't been initiated, minus administrative fees.

Visa Preparation Services: Refund eligibility depends on usage and timing. Our Elite Program includes a success guarantee with specific refund conditions.

For any issues, please contact our support team within 7 days of purchase, and we'll review your case individually.

How do I contact customer support?

We offer multiple support channels:

  • AI Assistant: Available 24/7 for instant answers
  • Email: passpointofficial@gmail.com (response within 24 hours)
  • Contact Form: Visit our Contact Us page
  • Phone Support: Available for premium service subscribers

Our dedicated support team is committed to resolving your queries promptly and effectively.

No matching questions found

Try searching with different keywords or ask our AI Assistant for help.